Company Overview At QUEIC, we believe cheesecake is more than dessert - it is an experience crafted with passion, creativity, and quality ingredients. Inspired by the joy of sharing moments through handcrafted cheesecakes, QUEIC is committed to delivering premium products with consistency, innovation, and exceptional customer experience. As our brand continues to grow, we are looking for a driven and experienced Operations Director to lead and strengthen our operational excellence across production, retail operations, customer experience, and business growth. Job Summary The Operations Director will oversee the overall operations of QUEIC Singapore, all its outlets, ensuring smooth daily execution across central kitchen production, retail outlets, logistics coordination, customer service, manpower planning, and operational profitability. This role requires a hands-on leader with strong F&B operational experience, people management capability, and passion for building scalable systems w...