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⏰ Full-time

Operations Director

Gemma Associates
Location 📍 Ho Chi Minh, Vietnam
Posted 📅 May 26, 2026
Work Type ⏰ Full-time

Position Overview

Role Purpose

Reporting to the Executive Board, the Operations Director will be the architect of the company’s fulfillment and logistics ecosystem. You will lead cross-functional teams to optimize end-to-end supply chain flows, strictly manage 3PL performance, and champion operational excellence initiatives to ensure maximum efficiency and profitability during both BAU (Business As Usual) and mega-campaign peaks.

Key Responsibilities

A. Strategic Leadership & Financial Planning

  • Strategic Blueprinting: Define, cascade, and govern quarterly Objectives and Key Results (OKRs) across the Operations department (Supply Chain, Logistics, and Ops Excellence).
  • P&L & Budget Control: Formulate the annual Operations budget. Establish rigorous monitoring frameworks to track expenditures and ensure cost-efficiency against approved financial targets.
  • ...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Ho Chi Minh, Vietnam