Position Overview
Job Description
As an Operations Director who will report to the CEO and works closely with the regional COO, your main responsibilities will include:
Overseeing day-to-day operations for large-scale projects, ensuring service delivery meets contractual and quality standards.Managing and optimizing a large workforce, including recruitment, training, scheduling, and performance management.Developing and implementing operational strategies to improve efficiency, reduce costs, and enhance client satisfaction.Maintaining strong relationships with key clients, acting as the primary point of contact for escalations and strategic discussions.Ensuring compliance with health, safety, and environmental regulations across all sites.Monitoring KPIs and prepare regular reports for senior leadership on operational performance and workforce productivity.Driving continuous improvement initiatives and impl...