Position Overview
We’re Growing – Join Us as Operations Director in London
As our business continues to grow and evolve, we’re now seeking a forward-thinking Operations Director to driver our London division forward.
As Operations Director, you will lead the operational success of our London region, managing and growing a £25M+ portfolio, You'll be working closely with senior stakeholders and the wider leadership team to shape strategy, drive continuous improvement, and deliver outstanding service.
This is a high-impact leadership role for someone who excels in strategic decision-making, operational delivery, and people leadership—playing a key role in driving business performance, enhancing service quality, and fostering a high-performing, inclusive culture.
As Operations Director you will:
* Lead regular strategic reviews with senior stakeholders through monthly and quarterly meetings.
* Monitor and evaluate KPIs and quality assurance metrics across all contracts, identifying tre...