Operations Coordinator (Monday to Friday)

Location: LHR GBR London, Units 8 X2, Hatton Cross Centre, Middlesex, MD TW62GE, GBR

Essential Job Functions

• Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export, import and customs clearance process.
• Track and trace cargo as necessary to ensure proper movement and delivery.
• Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing.
• Communicate with customers regarding disposition of freight (tracking & tracing, routing & dispatching, and rate quotations).
• Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.