Support day to day operations and fulfillments requirements within the stipulated time frame set with the clients with the Customer Service Assistants.
Support ad-hoc request from customers and provide customer support when necessary.
Ensure daily, monthly reports are updated and provided to the client on a timely basis.
Ensure Exceptional Reports are updated.
Collaborate with other departments to ensure smooth phasing in of client’s operations, delivery of consistent and quality services.
Act as a conduit to customers and local operations team to ensure all requirements and data integrity are met.
Additional functions mandated by Management.
To assist direct superior with any special projects assigned and provide backup to other CS team when necessary.
Making sure that workplace safety rules & DSV Policy are being...