The Operations & Admin Executive plays a pivotal role in supporting the day-to-day operations and administration of the organization. This includes front-line caregiver engagement, data management, inventory tracking, and cross-departmental coordination. In addition, the role provides admin support to the CEO and Director of Operations, ensuring efficient scheduling, communication, and follow-up on strategic and administrative matters.
Client Services / Operations Oversee the upkeep and cleanliness of the centre's front-of-house area to ensure a welcoming environment for clients, caregivers and visitors. Maintain Caregiver Welfare supplies and handle re-ordering or replenishment as needed to support daily operations. Provide first-line support for incoming afternoon phone calls and WhatsApp enquiries from caregivers (e.g. attendance matters, make-up sessions, trainer coverage). Attend to walk-in sales professionally and update relevant tracking files. Monitor incoming enquiries from...