Position Overview
Hi, I'm Zandile Vanqa, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.
What you'll do:
Experience in troubleshooting and resolving complex issues related to infrastructure, installation, configuration, deployment release and promotion processes ,procedures and application performanceCollaborate closely with development and QA teams to support product installation and configurationCollaboration with others in Operations and development teams to triage software application issues within multiple time zones to ensure fast turnaround times on incident management and resolutionConduct incident management post-mortem analysis, and implem...