- Monitor and supervise daily logistics operations (shipment, delivery, and related processes) - Ensure smooth execution of operations in accordance with customer requirements - Identify operational issues and provide timely solutions to minimize disruption - Prepare and maintain operational reports and documentation - Act as the main point of contact for customers and vendors regarding operational matters - Handle inquiries, coordinate requests, and manage expectations effectively - Maintain good relationships with clients and external partners - Analyze operational problems and propose improvement plans - Support implementation of process improvements to enhance efficiency - Input and manage monthly data for Accounts Payable (AP) and Accounts Receivable (AR) - Coordinate with related departments for billing and payment processes - Perform additional tasks as assigned to support overall bus...