The
Operation Manager
is responsible for overseeing daily operations of the beauty salon/clinic, ensuring smooth service delivery, high customer satisfaction, and strong business performance. This role focuses on staff management, operational efficiency, and sales growth.
1. Daily Operations Management Oversee day-to-day salon/clinic operations Ensure smooth workflow and service efficiency Maintain cleanliness, hygiene, and safety standards Ensure compliance with company policies and procedures 2. Staff Management & Training
Recruit, train, and supervise beauticians and support staff Prepare work schedules and manage attendance Monitor staff performance and provide coaching Foster a positive and productive work environment 3. Sales & Business Development
Drive sales performance and achieve revenue targets Promote services, packages, and retail products Implement marketing campaigns and promotions Upsell and cross-sell services to customers 4. Customer Service Excellence<...