JD : We are seeking a motivated
OpenShift Engineer (L1 Support)
with 2-3 years of hands-on experience in OpenShift and container platforms. The role involves providing first-level support, monitoring, and operational maintenance of OpenShift environments, while continuously learning and supporting additional platforms integrated with OpenShift. Key Responsibilities Provide
L1 support
for OpenShift platform, including monitoring, incident response, and basic troubleshooting Monitor cluster health, workloads, and infrastructure using standard monitoring tools Perform routine operational tasks such as: User access management Pod/application restarts Log analysis and basic issue diagnosis
Escalate complex issues to L2/L3 teams with proper documentation and initial analysis Support deployment activities and assist in CI/CD pipeline operations Maintain system availability, performance, and reliability in line with SLAs Work with cross-functional teams (DevOps, Infra, Security)...