Opening for OTC Order Management (Semi Voice)- Chennai

Experience: 2.5 to 5 yrs.

Shift: US Shift (Night Shift)

Location : Chennai

Profile: OTC Order Management

Major Responsibilities: -

• To manage effectively designated team work-flow to achieve SLA and Targets
• Excellent communication
• Input & Process Orders & Returns, including complex orders
• Validation of Orders and Pricing
• Management of relevant customer details
• Manual set up of contracts/machine exchanges/own use machines/etc.
• Handling of queries for the owned area of responsibility
• Working with cross functional teams in Country
• To ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular et...