Position Overview
Pentasia is seeking a Head of Customer Service to lead their support operations from the Melilla office. This role emphasizes player support performance, team management, and service quality across regulated markets. Successful candidates will have strong leadership experience in iGaming customer support, fluency in both Spanish and English, and a hands-on, office-focused mentality. The position requires relocation or regular travel from Malaga/Madrid, with flights and accommodation covered for commuters.
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