Position Overview
Endava is seeking a Service Desk Analyst (Level 1) in Fujairah. This role serves as the first point of contact for IT issues, ensuring efficient problem resolution and user satisfaction. Responsibilities include logging support requests, providing initial diagnoses, and assisting users with application functionalities. Candidates should have a diploma in IT and a minimum of 2 years in a technical support role. Competitive salary, career development, and work-life balance benefits are offered.
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