Join Compugen as an Onsite Deskside Support Analyst in Regina, SK, and elevate your technical support skills. This role focuses on hardware, software troubleshooting, and enhancing user experience.
As a Deskside Support Analyst, you will offer on-site technical support within a large financial services setting. The position requires expertise in Windows 10/11 and Microsoft 365, along with strong troubleshooting abilities. You will maintain asset records, manage ticket lifecycles, and collaborate with central engineering teams to ensure compliance with security standards.
Key Responsibilities:
• Troubleshoot issues across Windows 10/11 and Microsoft 365
• Perform user and access administration for secure access
• Support endpoint management activities using Intune
• Deliver hardware support for devices and peripherals
• Manage the full ticket lifecycle and document accurately
Requirements:
• Technical Diploma or degree in related field
• A+ Certification re...