Become an Inside Sales Expert at ONO Work & Safety in Courtenay. Focus on customer experience by efficiently processing orders and responding to inquiries in a timely manner.
We invite a dedicated Inside Sales & Service Representative to join our Courtenay team. This position involves responding to customer inquiries about products, pricing, and order processing. You will play a vital role in facilitating a smooth sales process while delivering exceptional service and supporting our outside sales team.
Key Responsibilities:
• Handle phone calls and emails with professionalism
• Resolve customer complaints and requests effectively
• Identify and recommend appropriate products/services
• Provide accurate pricing and inventory information
• Enter detailed customer orders into the computer system
Requirements:
• 2 to 3 years in customer service within a similar industry
• Excellent interpersonal and communication abilities
• Strong time management and atten...