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⏰ Full-time

Online Engagement Specialist

Brandt Business Services Sdn. Bhd.
Location 📍 Kuala Lumpur, Malaysia
Posted 📅 June 21, 2026
Work Type ⏰ Full-time

Position Overview

Join our team as an Online Engagement
Specialist (customer service outbound sales) and play a pivotal
role in delivering exceptional customer experiences while
contributing to our retail success. Your dedication and skills will
be instrumental in elevating our brand's reputation and driving
sales
growth.


Responsibilities:

  • Conduct
    follow-up calls or chats for customers who have expressed interest
    in specific products or services.
  • Provide
    detailed product information and address customer inquiries
    effectively.
  • Proactively identify opportunities
    to upsell and cross-sell related products and services during
    customer interactions.
  • Offer personalized
    recommendations to enhance the customer's shopping experience and
    maximize sales.
  • Maintain a friendly,
    professional, and helpful demeanor, ensuring that each customer
    interaction is positive and memorable.
  • Exhibit
    r...

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Job Details

Employment Type
Full-time
📊
Category
Business Operations Specialists
🏠
Work Arrangement
On-site
📍
Location
Kuala Lumpur, Malaysia