At Rare Carat, our number one priority is the customer. We strive to provide the best possible experience to every visitor whether they purchase from us or not. By taking an education based approach, we are able to connect with our customers on a personal level all while helping them choose a diamond and setting.

In just 8 years, Rare Carat has grown to be the number one marketplace for diamonds in the United States and was called the “Secret to buying a diamond” by the New York Times. Rare Carat powers over $100m in annual sales by creating transparency in a historically opaque industry using AI and machine learning.

Rare Carat is looking for a Customer Service Associate who is eager to join our remote gemology team. The ideal candidate has experience in, and understands, top notch customer service as well as has a passion to educate customers about diamonds and fine jewelry. We have positions available on our chat sales team, phones sales team and ...