Position Overview
We are seeking a dynamic and highly motivated Online Consultant to join our team in Gujrat Pakistan.
Key Responsibilities
- Communicate with clients through email, chat and video conferencing to understand their needs and provide solutions.
- Assist clients with online transactions such as purchases, bookings and payments.
- Provide technical support for online platforms and troubleshoot any issues that may arise.
- Create and maintain a positive relationship with clients by offering exceptional customer service.
- Keep up-to-date with industry trends and changes in online tools and platforms.
Requirements
- Bachelor's degree in Business Administration or related field.
- Proven experience in a customer service or sales role.
- Excellent communication skills both written and verbal.
- Proficient in using online communication tools and platforms.
- Ability to multitask and work ind...