Position Overview
- Manage the oncology debtors’ book to ensure effective financial control and revenue recovery.
- Maintain the Age Analysis in line with collection targets and follow up on outstanding accounts.
- Submit, monitor, and follow up on medical aid claims within regulated timeframes.
- Investigate and resolve claim rejections, short payments, and discrepancies.
- Reconcile medical aid remittances and ensure accounts are accurately updated.
- Monitor stale claims and escalate or resolve prior to write-off approvals.
- Process refund requisitions and ensure supporting documentation is accurate and complete.
- Provide operational guidance to oncology ward clerks and billing staff to support compliance with credit control processes.
- Provide hands-on operational support during peak periods to ensure deadlines and collection targets are achieved.
- Conduct spot-checks and audits to ensure ac...