**Job Summary:**

As a technical specialist and primary customer support contact, autonomously diagnoses and conducts intricate repairs on Cummins engines and related components at a single customer site with minimal guidance. Adheres to established procedures and guidelines to enhance onsite service knowledge and skills.

While operating independently, also sets an example by fostering site productivity and maintaining safety standards. Dedicates a significant amount of time to coaching and providing technical supervision to less experienced technicians, contributing to the ongoing development and talent pipeline within the function.

**Key Responsibilities:**

Fosters a positive company image through cooperative, supportive, and courteous interactions with colleagues, customers, and management, while demonstrating professionalism.
Conducts independent diagnostics and repairs on equipment at customer sites, ensuring efficient attention to customer ne...