Position Overview
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Your Role
Develop professionalism onsite service TMC operation at customer site in KAEC-King Abdullah Economic City.Develop rapport with customers through effective communication, interpersonal skills, and professionalism, responding to customer needs and working to satisfy customer expectations.Able to delivery of service product (Start-up, Maintenance, and Optimization) with excellentPlan and manage On-time preventive maintenance for Improving tool performance and Extending tool lifetimeBe responsible for the onsite contract operational KPIs (MTTR, MTBF, Availability etc.) and ensure the target fulfillment.Update and report status of progression and KPIs directly to Onsite Service Leader / Service Supervisor.Maintain regular meetings with customers to identify the customer’s requirement, analyze their demands and deliver gap closure plan.Keep effective interaction with ...