On-Site Service Engineer – AI Data Center



Schedule: Monday – Friday | 8:00 AM – 5:00 PM (On-call required)



Overview:

The On-Site Service Engineer will provide hands-on support for data center and server environments, including next-generation AI platforms. This role focuses on maintaining uptime, resolving hardware issues, and delivering high-quality on-site technical support.



Responsibilities:

Provide onsite support for server and data center systems.

Perform hardware maintenance including builds, swaps, replacements, and firmware updates.

Troubleshoot hardware, firmware, and operating system issues.

Execute preventive and reactive maintenance activities.

Collaborate with internal teams and customers to resolve issues.

Document all work and maintain accurate service records.

Participate in on-call rotatio...