Position Type **Full Time**
Job Shift **Day**
Education Level **4 Year Degree or Equivalent Experience**
Travel Percentage **Minimal; Less than 10%**
Category **Nonprofit - Social Services**

**Description**

**Job Purpose** : The Participant Liaison Field Representative ensures optimal service is provided to participants, participant-hired workers, IRIS Consultant Agency staff, and Department of Health Service staff by helping resolve escalated problems and/or issues. This role compiles and analyzes team data to identify trends and opportunities in order to drive effective performance results.
**Essential Job Functions:**
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

+ Directs exemplary customer service to participants, participant-hired workers, co-workers, vendors, and government agencies to ensure compliance with state and regulatory requirements.
+ Effect...