Position Overview
Hive is seeking a Merchant Care Associate — On the Ground to be the first point of contact for merchants' operational issues at the fulfillment center in Illescas, Spain. You will actively work to resolve discrepancies, own support tickets, and collaborate with logistics teams. The ideal candidate has 1–3 years of experience in operations or customer support, is fluent in English and Spanish, and possesses a solution-oriented mindset. Join a dynamic team redefining commerce operations in a market worth over €200B.
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