Full Time
Dover Air Force Base, DE, Dover, DE, US



Position Summary


LCI is seeking an On-Site Certified Call Manager Technician to install, configure, and maintain Avaya Aura Communications and Session Manager IP telephony systems.

Individuals must be able to attain and maintain a valid US Government security clearance to be retained in the position


Duties & Responsibilities


+ Lead the installation, configuration, and end-to-end maintenance of Avaya Aura Communication Manager and Session Manager.

+ Manage and troubleshoot complex IP telephony systems to ensure high availability and seamless communication.

+ Perform routine maintenance, system upgrades, and advanced troubleshooting for mission-critical voice environments.

+ Provide management to complex communications project which may include IT, Network, Communications, and Telecommunications.

+ Manage IP telephony and VoIP...