Description

The Omnichannel HCP Lead, Solid Tumor will lead the development and implementation of the Omnichannel plan for the Solid Tumor customers (HCP and Patient). They will design and implement seamless brand-specific customer experiences and omnichannel plans in an agile manner leveraging data and insights and external trends and benchmarks. They will design and deploy the customer HCP Omnichannel experience plan for different personas and at various adoption levels. This includes customer journeys, messaging, delivery and channel optimization. They are responsible for creating strategic and bold campaigns in the non personal space that are highly integrated with the personal promotion efforts to improve customer engagement and adoption, including rep triggered emails and identification of, and alert activation. This colleague will collaborate with multiple cross functional partners, including but not limited to, the Solid Tumor Marketing teams, Sales, Ins...