As an Omnichannel Customer Experience Partner, you will act as an expert in marketing, digital marketing, and strategy while providing integrated systems thinking and leadership.

Your responsibilities include developing, owning, and jointly implementing team outcomes with pod members, co‑defining portfolio strategy, and leading or contributing to related work packages and initiatives. In terms of Omnichannel capabilities, you are expected to serve as a powerful lever to deliver a seamless customer experience across face‑to‑face and digital channels, having demonstrated experience in creating and delivering Omnichannel campaigns that blend our traditional activities with digital touchpoints in an orchestrated way, with a focus on effective messaging, customer satisfaction, speed, and cost‑effectiveness.

Key Responsibilities

Co‑own and pursue outcomes alongside assigned, empowered self‑organized teams (such as pods and work package teams) in an agile work env...