Description

na

This role manages a team of sales agents and is individually accountable, over periods of up to a year for ensuring sales targets and objectives of team are achieved. The incumbent performs a number of integrated managerial and technical tasks such as managing, advising, coaching/mentoring and training of sales staff to ensure that sales targets are met

Manages a team of sales agents ensuring team sales targets and objectives are achieved.
Handles all client queries professionally, providing technical support.
Identifies own and team members' training needs and arranges training where necessary.
Develops internal capabilities by supporting, coaching and performance managing sales agents in respect of: soft skills, technical knowledge, telephone skills, systems and technology.
Guides the team of sales agents towards achievement of sales targets, modifying behaviours to accommodate the tasks, situations and teams involved.
M...