Officer - Customer Service (UAE National) - City Walk

United Arab Emirates

Job Description

Job Role : Serve as an ambassador and first point of contact for customers of the assigned destination.

Job Responsibilities:

• Guide customers within and outside Merex premises by ensuring high level of product knowledge of Merex assets and its facilities as well as the city of Dubai
• Act as the main point of contact, interaction and service representative to all visitors and tenants within the asset, to provide excellent service levels, customer experience and to act as an ambassador for Merex.
• Act as a visitor directory services to direct customers to stores & services related services.
• Ensure smooth and well-organized operation at Information desk providing all customers efficient services and ensuring that their expectations are constantly me
• Handle general inquiries received at...