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Officer, Customer Care

Prudential plc
Location 📍 Kuala Lumpur, Malaysia
Posted 📅 June 02, 2026
Work Type ⏰ Full time

Position Overview

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Act as Prudential’s service professional, to provide the best-in-class customer service via hotline, to handle and resolve customers enquires and request on life and health insurance products in a professional manner with tactful service skills.

Provide and process informationthrough systems and other departments,in response toprovider/customer/sales channel’senquiriesaboutdoctor booking, pre-authorization, direct billing servicesaccording to company service standard andin professional mannerwith tactful customer service...

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Job Details

Employment Type
Full time
📊
Category
Information and Record Clerks
🏠
Work Arrangement
On-site
📍
Location
Kuala Lumpur, Malaysia