The purpose of this job is to manage the distressed assets and irregular overdue accounts allocated under the secured Mortgage loans and ensure efficient and effective recovery of NPLs while achieving the set financial targets and to ensure all complaints escalated to HOCC are resolved/closed regardless of the product.

• Manage the assigned portfolio and achieve the set financial targets in terms of collection and reduction of NPL.
• Evaluate restructuring, rescheduling or write‑off proposals and recommend them for management approval.
• Ensure that the collection process related to the assigned portfolio is carried out within the framework of the code of conduct and keeping in mind the reputation of the bank.
• Negotiate and work out a best possible settlement agreement with the customer with a win‑win approach.
• Lead the restructuring negotiations with clients with a focus on the re...