Office Supervisor

Under the direction of the Practice Administrator, the Office Supervisor provides assistance, services and care to patients by scheduling, greeting, resolving problems and handling accounts and insurance information for patients by phone or in person. This position provides clerical support to the Care Center and administrative support to physicians. This position may travel between locations and requires a positive approach, ability to multi-task, flexibility and a keen understanding of policies and procedures.

Essential Responsibilities

• Liaison between physician and patient.
• Administrator to physician
• May update and maintain department protocols.
• Answers and directs telephone calls appropriately and obtain detailed information when making patient office appointments in the EMR system.
• Greets patients in a pleasant, polite and professional manner in person and over the telephone, triages and...