Job Summary

This role involves coordinating and overseeing the daily operations of the Piet Retief IT office, ensuring that support tasks, technician activities, and helpdesk functions are executed efficiently in line with guidance from the IT Service Delivery Lead. It includes maintaining organised office operations, monitoring task completion, coordinating asset management processes, and upholding professional standards, while serving as the central on-site point of coordination to support effective IT service delivery to users and business operations.

Responsibilities and Duties

• Coordinate the daily operational activities of the Piet Retief IT office
• Ensure that assigned support tickets, technical tasks, and operational requests are attended to within required timeframes
• Monitor workflow and follow up with technicians and helpdesk staff to ensure work is completed effectively
• Assist in prioritising and coordinatin...