Position Overview
Are you a motivated individual with a keen eye for detail and exceptional coordination skills?
We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services!
As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants' productivity. You'll ensure the smooth operation of consultancy cases, manage client expectations, and help minimise complaints, all while building strong relationships within the team. This role offers opportunities for professional development, including apprenticeships from the offset!
Day to Day
Manage consultancy cases by gathering client information and qualifying leads.
Liaise with the consultancy team to ensure deadlines are met and expectations are managed.
Report on completed cases, obtaining client reviews to ensure satisfaction.
Maintain and update the VIP master client list and data sheets for...