POSITION SUMMARY:

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient’s vision.

Taking Care of our Teams who Take Care of our Patients

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

• Greet patients and customers

• Answer the telephone in a professional manner

• Book appointments accurately

• Other duties as assigned

OPERATIONAL STANDARDS

• Confirm appointments

• Process transactions in the op...