Position Overview
Description
The Office Assistant plays a key role in supporting daily operations by managing incoming communications, coordinating job assignments, and ensuring accurate tracking and reporting across multiple systems. This position serves as a central hub between clients, project managers, and internal teams to maintain efficiency and organization.
Communication & Intake Management
+ Answer and route all incoming calls in a professional and timely manner
+ Review and process incoming job requests from various channels
+ Accurately enter job details into internal systems
Job Coordination & Assignment
+ Assign new jobs to appropriate team members
+ Send assignment communications with all relevant job details
+ Ensure visibility across teams by including key stakeholders in communications
+ Assist with coordination and support of urgent or time-sensitive jobs
Documentation & Reporting
+ ...