• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year


• Experience: 1 year to less than 2 years

Work setting

• Manufacture

Tasks

• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Consult with clients after sale to provide ongoing support

Computer and technology knowledge

• Acomba
• MS Excel
• MS Outlook
• MS Office
• Electronic mail

Technical terminology

• Business

Area of specialization

• Invoices

Personal suitability

• Excellent oral communication
• Excellent written communication
• Accurate