Position Overview
The Offering Services Officer is responsible for providing frontline retail and customer service support at the temple's offering counter. This role requires the officer to assist devotees and visitors with the purchase of offering items and related merchandise, while ensuring efficient, respectful, and professional service delivery. Key Responsibilities Provide attentive frontline service at the retail counter and attend to devotees and visitors in a courteous and professional manner. Sell offering items such as blessing lamps, flower lamps, Dana foods, incense, and souvenir products including bracelets, chanting beads and hanging accessories. Operate the point-of-sale system accurately and efficiently. Assist customers in using self-service kiosks when required. Ensure smooth daily retail operations and support service delivery during peak periods and special temple events. Support operations during major festivals and religious observances, including Chinese New Year, Yuan Xiao Fest...