We’re looking for an experienced OCM professional to support a large-scale transformation programme within a telecommunications environment.

Key Responsibilities:

• Lead and deliver end-to-end OCM activities across a complex transformation programme
• Assess organisational readiness and evaluate change impact across key stakeholder groups and personas
• Design and execute change strategies, including communications, engagement, training, and adoption enablement
• Monitor and report on change progress, readiness, and adoption metrics (e.g. CRA results, feedback insights, adoption indicators)
• Plan and support pre- and post-go-live activities, including hypercare and adoption reinforcement

What We’re Looking For:

• Proven experience delivering OCM in large, complex transformation programmes (telecommunications experience is highly preferred)
• Hands‑on expertise in communications, engagemen...