ESSENTIAL JOB FUNCTIONS:

Receive, review, and process export documentation for accounts.

Must have a better than average understanding of the Export Regulations or other government agency regulations that govern exports.

Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.

Communicate with overseas agents to ensure proper pre-alerts and documentation.

Continue to explore different options to reduce cost and increase revenues.

Track and trace shipment and provide updates to clients and sales.

Uphold a strong and professional relationship with ocean intermediaries, transportation agencies and sales.

Demonstrate an emphasis on customer satisfaction per company policy.

Maintain shipment files and ensure billing is completed within a timely fashion.

Assist as backup for alternate accounts.

Perform other duties as assigned.

Must be able to...