Position Overview
Step into the Support Engineer I role at Vital Bio in Oakville, Ontario, and engage in hands-on engineering work to support prototype users. This full-time job focuses on troubleshooting and improving prototype instruments.
Vital Bio is looking for a Support Engineer I passionate about problem-solving and technical work. This role includes logging defects, conducting analyses for troubleshooting, and performing necessary maintenance. You will work collaboratively with engineers to ensure high-quality performance standards on all prototype instruments.
Key Responsibilities:
β’ Log and track defects and user issues
β’ Conduct hardware and software troubleshooting on prototypes
β’ Maintain and perform repairs on prototype equipment
β’ Implement quality control checks for reliability
β’ Provide training and support to device users
Requirements:
β’ Bachelorβs degree in applicable engineering discipline
β’ Experience i...