Position Overview
More than just a recruitment company. At PRTR, we have been a part of our customers’ success for 27 years as their total HR solutions partner. With dedicated professionals and over 11, outsourced staff, we are here to be Your Partner In People because PRTR believes in the power of people.
Responsibilities:
Being the Single Contact Point for Microsoft O (End-User Issue, Raise a ticket to Microsoft).Providing support and advice in Microsoft Applications and additional features for end-user with a service mind.Managing Exchange on the cloud for access permission, Group policy, and security access management.Managing MS Team, SharePoint, and OneDrive for group access permission and management, E-Mail Account management, Group Mail Permission, Generic Mail, and Service Account.Supporting and resolving issues from the Incident ticket management system, SMTP Mail Relay server from Microsoft Azure, and On-premise server.Suppo...