Position Overview
Since its founding in 1937, Krispy Kremeâs focus has remained the same - making fresh doughnuts using our founderâs original recipe. The brandâs iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. The Retail Manager will be responsible for managing the retail areas within the shop. This includes, managing the front of house and store sales efforts, which may include Hot Light times, retail sales, fundraising, and suggestive selling. They will also work to achieve business plan objectives and profitability. They work to exceed customer expectations, foster a culture of teamwork, develop staff membersâ abilities and competencies, meet and exceed the financial objectives established for their assigned location. The Manager of Retail will be responsible for the full employee life cycle for retail Krispy Kremers.The following positions will report directly to the Manager of Retail: Doughnut Server...