Position SummaryThe Nutritionist Customer Advisor role will provide best in class clinically focused customer education and support via phone to assist in all points of the customer journey, to include onboarding, troubleshooting, and retaining customers on the Omnipod portfolio of products for both patients with Type 1 and Type 2 diabetes.ResponsibilitiesAnswer incoming clinically related customer questions via phone in an empathetic manner.Support all Omnipod portfolio customers who have recently completed onboarding or training to ensure first call resolution and retention.Maintain clinical knowledge through provided learnings and trainings, to demonstrate a thorough product understanding and to provide within scope, accurate information when responding to customer inquiries.Demonstrate ability to navigate complex customer interactions using evidence-based clinical knowledge and assessment, to promote the benefits of insulin pump therapy and explain the operation and use to exist...