NPD Customer Service Representative / Receptionist

Customer Service Representative / Receptionist

We are seeking a friendly and professional Customer Service Representative / Receptionist to join the team at NPD Ltd. As the first point of contact for the business, you will play a key role in delivering exceptional customer service both in person and across various communication channels.
This is a predominantly phone-based customer service role, involving a high volume of daily calls, alongside front desk reception duties and administrative support. This is a permanent full-time role (Monday – Friday), with some flexibility in hours considered for the right candidate.
You will be an integral part of the Business Support team, providing assistance to our:

• growing customer base,
• other teams within the company and
• the wider business focuses for the future.

Key responsibilities

• Respond promptly and professio...