Position Overview
Responsibilities: - Manage, supervise and coordinate the daily operations of the Hotel
- Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
- Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
- Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
- Possess Degree/Diploma in Hospitality or relevant qualification;
- Minimum 3- 5 years of related experience preferably in the Hotel industry;
- Mature, energetic, assertive, independent and a team player;
- Strong leadership skills with excellent interpersonal and communications skills.
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