**Job Summary:** The Norwich Lab Manager will be responsible for managing the repair and calibration services for electrical and temperature equipment. This role involves leading a team of technicians and Lab Admin, ensuring high-quality service delivery, and maintaining compliance with industry standards and regulations.

**Key Responsibilities:**

+ **Team Leadership:** Supervise, train, and mentor a team of repair and calibration technicians, fostering a collaborative and high-performance work environment.
+ **Service Management:** Oversee the repair and calibration processes, ensuring timely and accurate service delivery to meet customer expectations.
+ **Quality Control:** Implement and maintain quality assurance procedures to ensure all services meet industry standards and customer requirements.
+ **Technical Support:** Provide technical guidance and support to the team, troubleshooting complex issues and ensuring effective problem resolution.