Key Responsibilities:
¿Le gusta esta oportunidad? Asegúrese de inscribirse rápido, ya que se espera un gran volumen de solicitudes. Desplácese hacia abajo para leer la descripción completa del puesto.
Handle customer inquiries via phone, email, and chat in Norwegian and English.
Assist customers with booking-related questions, technical support, and general inquiries.
Provide effective solutions by troubleshooting and understanding customer needs.
Maintain accurate records of customer interactions using CRM systems.
Collaborate with other departments to ensure efficient issue resolution.
Stay informed about company products, services, and policies to provide up-to-date information.
Requirements:
Native Norwegian speaker with advanced English proficiency.
Excellent communication and interpersonal skills, both written and spoken.
Strong PC skills, including Office 365, CRM databases, and other internal platforms.
Problem-solving...