Mercier Consultancy is excited to offer Norwegian Speaking Customer Support positions with paid relocation to Sofia. This role is an excellent opportunity for Norwegian speakers who are eager to start a rewarding career in customer service while enjoying the vibrant lifestyle in Sofia. As a Customer Support Representative, you will be responsible for providing exceptional service to our Norwegian-speaking clients, ensuring their needs are met with professionalism and care.

Key Responsibilities

• Deliver high-quality customer support to Norwegian-speaking clients via phone, email, and chat.
• Address inquiries, resolve issues, and provide accurate information about products and services.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with internal teams to improve customer experience and service efficiency.
• Stay updated on product knowledge and company policies to assist customers effectively.